LUI is a new razor and body care brand designed to elevate shaving.

LUI products can be used by anyone who is looking for an alternative to the pink plastic razors we grew up using. When we talk about women, our definition is broad and inclusive; it encompasses everyone who identifies as a woman or femme. We want every body to feel welcome in our club.

At the moment you can only buy LUI products on www.luibody.com.

Email us at hello@luibody.com with your CV to express interest.

Sounds great. You can email us at pr@luibody.com.

We’re happy to chat, just drop us a line at hello@luibody.com.

The Shave Cream contains 97% naturally derived ingredients.

Yes it is! However, we always recommend that you consult your medical practitioner before using any new products while pregnant and/or breastfeeding.

The Shave Cream is formulated and made in Australia. The Razor and Refill Blade Set are made in China.

The Shave Cream ingredients have been chosen for their efficacy and safety. They have passed stringent lab tests and conform to Australia’s strict ingredient regulations.

Yes.

Yes, but we recommend always doing a patch test prior to usage and to discontinue use if irritation occurs.

The Shave Cream can be used for 12 months after opening.

We recommend storing your LUI products out of direct sunlight or other sources of strong light and storing between 5-28 degrees.

We recommend replacing your refill blade after every 6-8 shaves.

We recommend air drying your Razor after each use and storing it outside of the shower/bath in between uses.

No, our refill blades are nickel-free.

The refill blades feature five nickel-free stainless steel blades and are encased in a plastic frame with a moisturising Vitamin E cushion. 

Vitamin E cushion ingredients: Polyethylene Glycol, Polystyrene, Styrene Ethylene Butylene Styrene, Aloe Vera, Stearic Acid, Carboxymethyl Cellulose Sodium, Calcium Carbonate, Calcium Stearate, Vitamin E, Citric Acid, Glycerin, Glyceryl Monostearate, Titanium Dioxide, Aniline Black.

The LUI Razor is only compatible with the LUI Refill Blade Set.

The Shave Cream bottle has been made from recycled plastic and its box is crafted from recyclable FSC certified cardboard. We also use FSC certified cardboard across our shipping suite: mailer boxes, posters and postcards.

Remove the pump and discard. Rinse any residue from the bottle and then place it, along with the cap, into your recycling bin.

Yes, you sure can. Just add them to your cart and check out.

You can make changes to your subscription by logging into your account here. If you need any help with your subscription please email subscriptions@luibody.com.

Our Shave Cream and Refill Blades are available on a subscription basis to ensure you are never without. The Razor is available as a one-off purchase, however if you would like to receive this on a recurring basis please email subscriptions@luibody.com.

All recurring charges are based on your original sign-up date and how frequently you chose to have your order replenished.

Yes, it’s easy. Just log into your account here.

Yes, it’s easy. Just log into your account here.

You can update your saved payment method by logging into your account here.

If you have any further questions or require assistance just email subscriptions@luibody.com.

Our orders are shipped out quickly, but please email orders@luibody.com as soon as possible if you need to cancel an order and we’ll see what we can do.

Our orders are shipped out quickly, but please email orders@luibody.com as soon as possible if you need to edit your address and we’ll see what we can do.

We ship Australia-wide. At this point we do not offer international shipping, but it’s something we’re working towards in the future.

We offer free standard shipping with orders $120 or over. Otherwise a flat rate of $9.95 for standard shipping or a flat rate of $15 for express shipping applies.

Orders typically arrive in 3-5 business days depending on where you’re based. You can track your order here.

You’ll receive a tracking number via email once your order has been shipped. You can track your order here.

We accept Visa, Mastercard, American Express, PayPal and Apple Pay.

We do not provide returns for change of mind, however if your item has arrived damaged please email orders@luibody.com within 7 days of receipt. You can see our returns policy here.

Send us an email at orders@luibody.com with your order number.

You can track your order here. If you are still having trouble, please email orders@luibody.com and we will help you look into it.